Receptionist – Crown Medical Centre


We are a friendly practice looking to recruit an enthusiastic and motivated individual to the above post. We will consider applications for between 20 and 37 hours per week. The post will predominantly be a receptionist role but may include some admin work and other duties depending on the hours.

Main responsibilities to include:

  • Front of house customer service and signposting
  • Helping patients with queries on the ‘phone/face to face
  • Booking appointments
  • General administrative duties

This is a very busy practice with 8 doctors and 10,000 patients which can make the role challenging at times. The successful candidate will be able to cope well under pressure, prioritise, and think on their feet.

We are looking for someone who is comfortable using different IT systems, has excellent customer service skills and an enthusiasm to learn.

Previous experience in a similar role is an advantage although full training will be given.

We offer 25 days annual leave (pro rata) and membership of the NHS Pension Scheme. Salary will be dependent on qualifications and experience.

Closing date Monday 20th May 2019 (midday)

Interviews planned for Wednesday 29th May 2019

Please apply on the NHS jobs website ( ).

Please be sure to give an indication of the number of hours you are looking for.

Contact details: Mrs Claire Gregory, Managing Partner 01823 282151


Attachments for this job advert

Job Description - receptionist May 2019.doc

Person Spec Receptionist May 2019.docx